Your Premera health plan covers preventive care visits with a doctor. To help members understand what’s covered, two experts from Premera were guests on King 5’s New Day Northwest to talk about surprise costs. Melanie Anderson, customer service manager, and Tonya Owens, provider engagement manager, provided tips on prepping for a preventive care visit and offered ideas for finding out what customers can expect to pay for any follow-up tests their doctor recommends. New Day Northwest segment.
Cost estimator tool. This is a new tool Premera offers to help members compare the costs of treatments.
Lab work is the most common cause of unexpected costs. Tips for finding in-network care can help members avoid paying more.