Success stories from Lean engagements: our fall conference presentations

This year, our theme for presenting our Lean work at conferences has been to step back and let some of my favorite clients share stories and results from their own lean transformation activities.

In August, we co-presented at the American Public Human Services Association's annual education conference for National Association for Program Information and Performance Measurement, sharing some results of Lean process improvement and culture change over a multi-year term in the Human Services Agency in San Mateo County, California—session info and slides are available.

And on November 7, we co-presented at the Washington State Government Lean Transformation Conference with a presentation called "Improving Municipal-level Development Review Processes Using Lean Methods and Practices: Creating Lasting Results for the Community Through Improved Processes and Collaboration"—slides are available.

I’m looking forwards to another year of helping folks implement Lean in their agencies or organizations in a way that builds towards and sustains meaningful improvement.